Administrative Assistant Fully Remote - US

Administrative Assistant

Full Time • Fully Remote - US
Responsive recruiter
Benefits:
  • 401(k)
  • 401(k) matching
  • Flexible schedule
  • Health insurance
  • Home office stipend
  • Opportunity for advancement
  • Paid time off
About the Role:
Wu Pediatrics is looking for a friendly and organized Administrative Assistant to join our dedicated team in Temple City, CA. This is a wonderful opportunity to play a vital role in supporting a pediatric practice that puts children's health and family experience first. If you thrive in a fast-paced medical environment and love making a difference, we want to hear from you!


Responsibilities:
  • Greet and check in patients and families at the front desk with a warm, welcoming attitude
  • Schedule, confirm, and manage patient appointments using practice management software
  • Answer and route incoming phone calls, voicemails, and patient inquiries in a timely manner
  • Verify patient insurance eligibility and collect co-pays at time of service
  • Maintain and update accurate patient records and medical documentation (EMR/EHR)
  • Coordinate referrals, prior authorizations, and correspondence with specialists
  • Support clinical staff with general administrative and clerical tasks as needed
Requirements:
  • 1+ year of administrative or front desk experience, preferably in a medical or pediatric setting
  • Familiarity with EMR/EHR systems and medical office software
  • Knowledge of health insurance, billing basics, and insurance verification processes
  • Strong communication skills with a compassionate, patient-facing demeanor
  • Bilingual (English/Spanish or English/Mandarin) a plus
  • Highly organized, detail-oriented, and able to multitask in a busy environment
  • High school diploma or equivalent required; medical administrative certification a plus
About Us:
Wu Pediatrics is a trusted pediatric practice serving families in the Temple City, CA community, committed to providing compassionate, high-quality healthcare for children of all ages. Our patients and their families love us for our attentive care, welcoming atmosphere, and dedication to their little ones' well-being. We are proud to have built a supportive team environment where every staff member is valued and empowered to make a real impact.

This is a remote position.

Compensation: $25.00 - $33.00 per hour




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